Consumers have a statutory right of withdrawal as described below. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us (BlockSocial UG (haftungsbeschränkt), Kratzmühlstr. 14, 92339 Beilngries, Germany, phone +49 176 8327 5353, e-mail info@blocksocial.eu) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You may use the model withdrawal form below, but this is not obligatory. You can also use the electronic withdrawal function on our website.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Early expiry of the right of withdrawal
For contracts for the supply of digital content not supplied on a tangible medium, the right of withdrawal expires early if we have begun performance of the contract after you have (1) expressly consented to us beginning performance before the end of the withdrawal period, (2) acknowledged that you thereby lose your right of withdrawal once performance has begun, and (3) we have provided you with a confirmation of the contract on a durable medium (Section 356 (5) BGB). Performance begins in particular when the download is made available to you.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To: BlockSocial UG (haftungsbeschränkt), Kratzmühlstr. 14, 92339 Beilngries, Germany, e-mail: info@blocksocial.eu
I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the supply of the following digital content (*)/the provision of the following service (*):
_______________________
Ordered on (*) / received on (*): _______________________
Name of consumer(s): _______________________
Address of consumer(s): _______________________
Signature of consumer(s) (only if this form is notified on paper): _______________________
Date: _______________________
(*) Delete as appropriate.
Last updated: 16 October 2026